After you submit a quote request for your trampoline assembly service, within 24-48 hours you will receive your quote and a personalized booking link. After you book, the rest is on us! We will take the lead to make sure your trampoline assembly goes smoothly from start to finish. On the off chance that your trampoline arrives with damages, incorrect pieces, or with pieces that are missing then your technician will update you immediately and help facilitate ordering replacement assembly parts. Below is a bulleted snapshot of our process for a smooth assembly.
Before: The day before your trampoline assembly we will send you a reminder email confirming the appointment. On the day of your assembly, your Prime Spaces assembly technician will call or send a text with an estimated arrival time.
During: After your technician introduces him or herself upon arrival, they will safely clear a work area to unbox, organize, and fully inspect each trampoline part for any defects, and report any findings before they begin assembling your new trampoline.
After: When the assembly is complete your technician will test the trampoline for safety and proper functionality. Your technician will also tidy the work area and make sure your new trampoline is safely positioned in the exact spot you want. Finally, your technician will hand you your assembly instruction manual along with any tools that came with it, then do a walkthrough of the important features of your new trampoline.